1 - All sales are FINAL, with few exceptions (Please see #2). We do not refund orders for buyer’s remorse or for wrong orders being placed. Examples of wrong orders are, but not limited to: wrong size, item, color, etc. Size exchanges are not offered.
2 - Exception(s) where only refunds/exchanges are granted:
3 - All applicable returns must be verified prior to you making the return shipment as we offer different return solutions depending on the nature of the return and our goal is to always make sure you are happy. Please contact firstname.lastname@example.org to find out the best way to handle your return. We also appreciate PHOTOS of the item if it is misprinted/damaged/defective.
3 - For packages lost in transit, all claims must be submitted no later than 30 days after the estimated delivery date.
4 - WRONG ADDRESS - If you provide an address that is considered insufficient by the courier, the shipment will be returned to our facility. You will be liable for reshipment costs once we have confirmed an updated address with you. We suggest all customer visit USPS to verify your shipping address before placing an order.
5 -UNCLAIMED ORDERS - Shipments that go unclaimed are returned to our facility and you will be liable for the cost of a reshipment to yourself.
6 - LATE or MISSING REFUNDS (if applicable): If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company or PayPal, and check with them because it may take some time before your refund is officially posted. If you have done all of this and you still have not received your refund yet, please contact us at email@example.com.
7 - EXCHANGES (if applicable): We only replace items if they are misprinted/defective/damaged. ALL exchanges are for the EXACT design and size. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to:
19749 Dearborn St Chatsworth California US 91311.
8 - Depending on where you live, the time it may take for your exchanged product to reach you, may vary.